Data Protection

Take 999 Privacy Policy & Data Protection

The security of your personal information is our top priority. This page clearly explains how Take 999 collects your data, how it is used, and how it is kept safe.

Last Updated: January 2026

1 Introduction

Take 999 (take999.app) is an online gaming and Sports Betting platform trusted by millions of members across Bangladesh. This privacy policy explains how Take 999 collects, uses, and protects its members' personal information.

By using our platform, you are considered to have agreed to this Privacy Policy. Please read it carefully before your first use. For any questions, contact us at support@take999.app.

Our Commitment: Take 999 never sells your personal data to third parties. Your information is used solely to improve your experience and to operate the platform.

1.1 Who This Policy Applies To

This Privacy Policy applies to all members using the Take 999 website and mobile app — whether you are a registered member or simply a visitor. It governs the protection of information for anyone who accesses our platform.

2 What information we collect

Take 999 collects two types of information from you — what you provide directly, and what is automatically gathered as you use the platform.

2.1 Information you provide directly

Data Type When it is collected
Name & Date of Birth At the time of account registration
Mobile Number During registration and verification
Email address (if provided) At the time of registration or when submitting a support request
National ID Number During KYC verification
Payment information (mobile banking number) At the time of deposits and withdrawals
Support Messages & Communications When contacting customer support

2.2 Automatically Collected Information

  • IP Address & Device Type
  • Browser type and operating system
  • Time and duration of visits to the platform
  • Pages you visited from and navigated to (referrer information)
  • Betting and gaming activity logs
  • Information collected through cookies and similar technologies

Please Note: Take 999 never stores your full payment card number or bank account password. For mobile banking, only the account number is used to process transactions.

3 How We Use Your Information

Take 999 uses member data only for clearly defined purposes. We never use your information beyond those stated purposes.

3.1 Primary Use

  • Account Management: To ensure the security of registration, login, and your account
  • Transaction Processing: To process deposits, withdrawals, and bonuses accurately
  • Identity Verification: To prevent underage access and comply with KYC requirements
  • Customer Support: To resolve issues and provide support
  • Fraud Prevention: To detect and prevent suspicious activity

3.2 Secondary use

  • To improve and personalise your platform experience
  • To send you relevant promotions and bonus offers (with your consent)
  • For platform analytics and reporting
  • To meet legal obligations

You can opt out of marketing SMS or notifications at any time. Update your preferences through Account Settings or by emailing support@take999.app.

4 Data sharing policy

Take 999 does not sell your data to any third party. However, limited information may be shared in certain specific circumstances.

4.1 When Information Is Shared

  • Payment Processing: Minimum information required to complete transactions via Mobile Pay, Nagad, or Rocket
  • Legal Obligations: By court order or valid request from a government authority
  • Fraud Prevention: With authorized security partners to address security threats
  • Business Changes: In the event of a company merger or acquisition (you will be notified in advance)

4.2 What We Never Share

  • Selling personal data to advertisers or marketing companies
  • Your betting history with other gaming platforms
  • Details of your transactions with financial institutions (unless legally required)

Our Commitment: All service providers working with us are contractually bound to uphold Take 999's privacy standards. They only receive the data necessary for their specific tasks.

5 Cookies & Tracking Technologies

Take 999 uses cookies and similar technologies to enhance your platform experience. Cookies are small text files stored in your browser.

5.1 Types of Cookies

Cookie Type Purpose Duration
Essential Cookies To maintain login sessions and security Cleared at end of session
Preference Cookies To remember your language, theme, and settings 1 Year
Analytics cookies Platform Usage Statistics 6 Months
Security Cookies To detect fraud and bots 30 days

5.2 Cookie Controls

You can disable cookies from your browser settings. However, turning off essential cookies may cause certain platform features to stop working properly. Disabling analytics and preference cookies will not affect your access to core services.

6 Data Retention & Expiry

Take 999 does not retain your data beyond what is necessary. Retention periods vary depending on the type of information.

  • Account information: For as long as the account is active, and for 5 years after closure (for legal compliance)
  • Transaction Records: 7 years (as required by financial regulations)
  • KYC Documents: 5 years after account closure
  • Support Messages: Up to 2 years after a dispute is resolved
  • Activity Log: Automatically deleted after 3 months
  • Marketing Information: Deleted immediately upon withdrawal of consent

Important: Certain data must be retained for a specified period due to legal obligations. Once that period expires, the data is securely and permanently deleted.

7 Your rights

As a Take 999 member, you have several important rights regarding your personal data. We are committed to upholding each of them.

7.1 Your Rights

  • Right to Access: You can find out exactly what information we hold about you
  • Right to Rectification: You may request correction of any inaccurate information
  • Right to Erasure: You may request deletion of your data where no legal obligation requires us to retain it
  • Right to Restrict Processing: You can restrict the use of your data for specific purposes
  • Marketing Opt-Out: You can opt out of promotional messages

7.2 How to Exercise Your Rights

To exercise any of your rights, email us at support@take999.app. We typically respond within 7 business days. Your request will be processed after your identity has been verified.

Requesting deletion of your data will also result in your account being closed. Information we are legally required to retain — such as transaction records — may not be possible to delete entirely.

8 Security Measures

Take 999 uses industry-leading security technology to protect your data. Our security infrastructure is regularly tested and updated.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption
  • Two-Factor Authentication (2FA): An extra layer of protection at login
  • Firewall & DDoS Protection: To prevent cyberattacks
  • Regular Security Audits: Audited by Independent Third-Party Experts
  • Data Masking: Sensitive data is masked within our systems
  • Restricted Access: Only authorised staff can access the information they need

Your Responsibility: Never share your account password or OTP with anyone. No Take 999 staff member will ever ask for your password or OTP.

9 Children's Privacy

Take 999 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect data from minors.

Age is verified at registration and proof of age is checked during the KYC process. If an underage account is identified, it will be suspended immediately and all associated data will be deleted.

If you suspect a minor you know is using Take 999, please contact us at support@take999.app. We will act promptly.

10 Policy Updates

Take 999 may update this Privacy Policy as needed. Members will be notified of any significant changes via SMS or email. Continued use of the platform after such changes constitutes acceptance of the updated policy.

The date shown at the top of this page reflects the most recent update. For any questions or concerns, reach us at support@take999.app.

For more details about our Privacy Policy or any requests regarding your data, our support team is always available at support@take999.app.

Why Take 999 Is Safe

We follow the highest standards of technology and practice to keep your data and funds secure

End-to-End Encryption

Every transaction and piece of personal information on Take 999 is protected with 256-bit SSL encryption. No outside party can access this data.

Strict KYC Verification

Take 999's KYC process verifies that every account belongs to a real, adult individual — keeping your account secure as well.

Your Data Is Never Sold

Take 999 never sells your personal information to advertisers or third parties. Your data is used solely to serve you.

Mobile banking security

When transacting via Mobile Pay, Nagad, or Rocket, your PIN or password is never stored on Take 999's servers.

Restricted Data Access

Take 999 staff can only access the information required for their specific role. Full profile access is strictly limited.

Ongoing Security Reviews

Take 999's security systems are audited multiple times a year by independent third-party experts, and any vulnerabilities found are addressed immediately.

Join Securely

Your data is secure — get started now

Your personal information is completely safe at Take 999. Register today and enjoy a secure gaming experience.

18+ | Play Responsibly | Responsible Gaming Policy

বাংলা